Stonehill Villa

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
No cots are available.
No extra beds are available.

This property will not accommodate hen, stag or similar parties.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a residential area and guests are asked to refrain from excessive noise.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Stonehill Villa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of NZD 1000 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
All guests must sign the property's Terms of Stay, prior to arrival. The property will be in contact with you after booking.

Please note that there is a 2.5% charge when you pay with a credit card.

Payment via bank transfer is available for guests with a New Zealand bank account. For more information, please contact the property using the contact details found on the booking form.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that this property will not be serviced for the duration of your stay. You can request daily housekeeping service at an extra charge.

Please note a copy of a valid photo ID is required by the property, prior to arrival.